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Category Archives: Volume 5, Issue 9

Volume 5, Issue 9

01-Oct-16

Volume 5, Issue 9 Impact Factor 3.582 1) The Moderating Effects of Customer Satisfaction on the Relationship between Service Quality and Customer Loyalty: Evidence from the Banking Sector of Egypt. Author Details: Wageeh A. Nafei-University of Sadat City, Menoufia, Egypt Abstract Purpose: The purpose of this study is to examine the moderating significant role of Customer […]

Creative Commons LicenseOnline Publications by Dr. T.S Maria is licensed under a Creative Commons Attribution 3.0 Unported License.Based on a work at http://www.casestudiesjournal.com.