International Journal of Case Studies (ISSN Online 2305-509X)

VOLUME 14, ISSUE 2
IMPACT FACTOR 4.428

1) Innovative Work Behavior in IT Employees:Navigating Work-Life Balance, Technological Adaptations, and Timeliness in Bangalore’s IT Hub
Author Details:Niranchana Priya Viswanathan¹, Dr. S. Arun Kumar² Research Scholar¹, Associate Professor,³ Faculty of Management Studies, SRM Institute of Science and Technology (Deemed to be University) Research Kattankulathur, Chennai, Tamil Nadu, India niranchanaphd@gmail.com, arunkums@srmist.edu.in
orcid id: 0000-0003-3342-3352¹, orcid id:0000-0002-9363-8411²
Abstract:
In the fast-paced IT field that makes up Silicon Valley of India, Bangalore, the work-life balance, technology, and time management challenges are immense. All these factors go on to influence employees””” innovative work behavior (IWB), an important driver of both organizational competitiveness and employee satisfaction. This case study explores the way IT professionals from Bangalore are coping with the rapid pace of technology changes while dealing with their work-life balance challenges and the timing issues. Drawing on news clippings and real-life experiences, we explore how organizational policies and cultural dynamics encourage or stifle innovative work behavior.
Key findings underscore the importance of flexible work options, employee wellness programs, and technology-enabled upskilling initiatives. The study also highlights the need to balance innovation demands with realistic workload expectations. HR leaders and policymakers are urged to take both moments of adaptation and emergence into account with the goal of sustainability and workforce output.
Keywords: Innovative work behavior, IT industry, work-life balance, technological adaptation, time management, Bangalore.
[Download Full Paper] [Page 01-06]
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2) Moving towards a greener future with ZUS Coffee
Author’s Details: ⁽¹⁾ Audrey Gabriella ⁽²⁾ Cyndi Tjoi ⁽³⁾ Felishia Darianne ⁽⁴⁾ Filbert Jonathan Hanjaya ⁽⁵⁾Jun Kai Koh ⁽⁶⁾ Lawrence Loh ^{(1) (2) (3) (4) (5) (6)}National University of Singapore
Abstract:
Sustainability remains a central topic of discussion today, gaining increase visibility across different sectors including those in the food and beverages sector. This study seeks to analyse ZUS Coffee, a tech-driven coffee chain based in Malaysia, and its efforts to integrate sustainable practices into its business operations. Data for analysis was collected from a combination of primary research, on ZUS Coffee’s operations and insights gathered from customer and company surveys, as well as secondary research, leveraging industry best practices from reputable online sources. It was discovered that on top of past and current initiatives, more could be done to address ZUS Coffee’s largest waste contributor, spend coffee grounds, as well as other direct wastes such as milk cartons and cardboard boxes. Moreover, the absence of a standard sustainability reporting framework also limits the extent of ZUS Coffee’s ability to define its direction and vision in the long term. The findings within this study aims to supplement ZUS Coffee with the industry’s best practices to better address sustainability concerns unique to them.
Keywords: spent coffee grounds (SCGs), packaging wastes, polyethylene terephthalate (PET), food waste, Global Reporting Initiative (GRI)
[Download Full Paper] [Page 07-46]
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