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Volume 3, Issue 7

Open Access Journal

Volume 3, Issue 7

Impact Factor 3.582

1) Citizen Participation and Service Delivery at the Local Government Level: A Case of Ise/Orun Local Government in Ekiti State, Nigeria
Author’s detail:(1)Toyin Abe PhD-Department of Political Science-Ekiti State University Ado-Ekiti, PMB 5363, Ado-Ekiti, Nigeria(2)Oluwaleye Janet Monisola-Department Of Political Science,Ekiti State University,Ado-Ekiti,PMB 5363, Ado-Ekiti, Nigeria

The whole essence of citizens’ participation in the decision-making process is about the search for new and more direct ways of influencing governmental outcomes, particularly as it relates to service delivery. The existence of the local government is essentially predicated on the need to facilitate effective delivery of services to the people at the grassroots. Utilizing both primary and secondary data, the study examined the extent of citizen participation in the delivery of services in Ise/Orun Local Government Areas of Ekiti State, Nigeria. It was discovered that citizens’ involvement in the process of service delivery was minimal, particularly in the provision of portable water, rural roads and health services. The study further revealed that inadequate participation, the absence of transparency and accountability, as well as the prevalent and endemic nature of corruption contributed significantly to the sub-optimal performance of the local government in the area of service delivery. The study therefore suggested the need for effective participation, transparency and accountability in government business and the control of corruption as strategies for improving the quality of service delivery in Ise/Orun Local Government.
Keywords: Participation, Service Delivery, Transparency, Accountability, Nigeria.

[Download Full Paper] [Page 01-09]

2) The Determinant of Customer Satisfaction on Mobile Money Transfer Users
Author Detail: Edward Markwei Martey
-Business Administration Department University of Applied Management (UAM) Ghana Campus Dennis Owusu Amofah-Marketing Department ,Koforidua polytechnic

The purpose of this study is to investigate the determinants of customer satisfaction on mobile money transfer (MMT) users in Ghana. The criteria for measuring customer satisfaction were service quality, service charge and perceived valued. Out of eight hundred (830) questionnaires distributed to the population, four hundred and thirteen (413) returned their questionnaire. With the aid of Statistical Package for the Social Science (SPSS) Descriptive Statistics and Regression Analysis were donebase on the three main variables in the study. The result shows that all of the three (3) constructs; service quality, service charge and perceived valued reveal positive significant statistical relationship with customer satisfaction. The study recommended that. Network providers should open many new outlets and employ more officers to reduce long queues and inconvenience MMT users go through.

Keywords: Network providers; Subscribe; Service charge; Service quality.
[Download Full Paper] [Page 10-19]


3) Factors Affecting to Card Payment’s Choice: An empirical study of HCM city, Vietnam
Author Detail:Vuong Duc Hoang Quan, and Nguyen Dong Phuong,
CFVG The French – Vietnamese Center for Management Education

Cash transaction is still dominant in Vietnam market. Even the advances of information technology have allowed banks and financial institutions introducing new and more efficient products and services but the rate of non cash transaction is modest. Vietnamese are still preferred cash payment. Basing survey data of consumer’s perception toward card payment in HCM city, the aims of this study would shed some light on how individuals choosing payment by card and explain why cash transactions still remain strongly. This paper identified the factors which are affecting the card payment and examining how these factors impact to consumer’s decision. The primary data was collected from 184 respondents through structured questionnaires. The factor and logit regression analyses were used to investigate the factors impacting to card payment’s choice among consumer in HCM, Vietnam. The results indicated that factors strongly influence to consumer’s decision to choose card to pay are age, cost, security and ease of use. The findings suggest that the number of card payment transactions would be improved by banks and government’s efforts in order to provide necessary guidance, safety’s assurance, appropriate regulation to educate and strengthening trust of consumer.

Index Terms: Payment’s Choice, Payment Instruments, Payment Behavior, Card Payment.
[Download Full Paper] [Page 20-30]


4) Classification and valuation of functions, goods and services of Karavasta wetlands
Author Detail:Sonila Papathimiu
– University of  Tirana

The development of coastal wetlands is very dynamic and influenced by many natural and human factors. The Albanian wetlands are very rich in biodiversity therefore they offer many functions, goods and services for the local people and tourists.The management of the coastal wetlands is one of the main concerns of central and local governments in Albania. The raise of knowledge is essential for the identification and protection of the wetlands, including the adequate ecological valuation and representation of their functions, goods and services.
This paper presents the classification and valuation of functions, goods and services of Karavasta wetlands. In the first part of the article it is given the fullest possible range of this ecosystem functions that provide a large number of goods and services. The second part is focused on the analyze and valuation of human impact on the natural and artificial wetlands of Karavasta. There are more than seven types of natural and artificial wetlands in Karavasta: estuaries, shallow marine water, marshes, sand dunes, drainage and watering channels, agricultural land flooded permanently, fishing ponds etc. The natural wetlands are suffering the severe human impact and are being transformed in artificial ones. In this paper it is used a defined model to assess the impacts of human activities on coastal wetlands. The results show that human impact is still severe both in natural and artificial wetlands of Karavasta so effective and integrated management is needed to protect, restore and conserve them.
Keywords: Wetlands, classification of functions, goods and services, human impact.

[Download Full Paper] [Page 31-35]


5) A Study of the Effects of Social Capital on Organizational Innovation
(1)Mansoor Dehghan Najmabadi,Graduated Industrial Management, Faculty of Management, Shahid Beheshti University, Iran (2)Marzieh Ilaghi Hoseyni ،MA Student, Faculty of Entrepreneurship, Tehran University, Iran (3)Mehdi Tajpour ،MA Student, Faculty of Entrepreneurship, Tehran University, Iran
The present study aimed to examine the effects of social capital on organizational innovation in auto part makers companies. The experts of auto part makers companies (approximately 540 people) formed the study population and for sampling a stratified random sampling method has been applied. 225 people were selected as samples by using Cochran formula. Data were collected by means of distributing questionnaire and data analysis was done in two parts by using structural equation modeling and also LISREL 8.8 software, the two parts are: measurement model and structural part. In the first part the technical characteristics of the questionnaire were examined and have made necessary corrections and in the second part the structural coefficients of the model were used to examine the research hypotheses. The research’s results suggest that social capital has a positive and significant effect on the organizational innovation in the study population so as to establish and strengthen innovation in organization should focus on the social capital’s aspects and attempt for coordination of the cognitive, structural and relational aspects of social capital in organizations.

Keywords: social capital, organizational innovations, structural aspect, relational aspect, cognitive aspect.
[Download Full Paper] [Page 36-42]


6) Influence of Institutional Setting and Personal Attitude on Entrepreneurial Behaviour among Students
Author Detail:Ikandilo Kushoka
-Institute of Accountancy Arusha, Dar es Salaam Campus,Dar es Salaam Tanzania

This study examined whether institutional settings and personal attitude have an influence on entrepreneurial intention to start a business. The study was a longitudinal which took female undergraduate students at the Institute of Accountancy Arusha as case study.|
The objective of the study was to investigate the role of institutional settings and personal attitude in influencing female with undergraduate degrees in starting business in Tanzania.Purposive samplings were applied to pick up the sample. Data was analyzed using Pearson Correlation and a Paired sample T-Test. The results provide sufficient evidence to sustain the claim that institutional settings and personal attitude have an impact on students’ starting a firm in future. Institutional settings have been associated with changes in attitudes and intentions towards entrepreneurship as proper infrastructure need to be compatible with the student-centered approach. Entrepreneurship infrastructure is likely to heighten awareness of entrepreneurship, increase self-confidence and intentions, but understanding and developing entrepreneurship requires an integrated research and teaching effort.
Key Words: Entrepreneurship, Entrepreneurial, Institutional Setting, Personal Attitude.
[Download Full Paper] [Page 43-47]

7) On the Statistical Analysis of Financial Networks of the Egyptian Stock Exchange
Abstract: Khaled Elghareni1
1CairoUniversity, Institute Of Statistical Studies & Research,5 Ahmed Zewail St., Giza ,Egypt
Abstract: We consider a network representation of the Egyptian Stock Market price data; this network constructed by calculating correlations between each pairs of stocks based on the closing prices over a specific time intervals .This type of networks called the “Market Graph” which make it possible to the study of the structural properties of the graph. A recent technique to summarize the stock prices data can be based on representing the stock market as a graph.
Keywords: Cross-correlation, degree distribution, edge density.

[Download Full Paper] [Page 48-54]

8) Forgotten Women of Educational Psychology:Redeeming Their Contributions in the 21st Century
Author’s Details: (1)Jerry Aldridge, Ed.D.
University Professor University of Alabama at Birmingham (2)Jennifer L. Kilgo, Ed.D. University Professor University of Alabama at Birmingham (3)Grace Jepkemboi, Ph.D. Assistant Professor University of Alabama at Birmingham (4)A.K. Bruton, B.A. Communication Specialist University of Alabama at Birmingham

The field of educational psychology developed into a salient sub specialty of psychology between 1890 and 1920. Gender bias during the early years of psychology and educational psychology was well known and documented. At the beginning of the 21st century, Division 15 (Educational Psychology) of the American Psychological Association and the International Reading Association published histories of or related to educational psychology. These early 21st century histories continued to under represent women’s contributions in psychology and education. The purpose of this article is to describe the continued marginalization and neglect in reporting historical contributions of women in educational psychology since 2000. Suggestions are provided for ways educational psychology can correct this injustice.
Key words: women, marginalization, educational psychology, 21st century
[Download Full Paper] [Page 55-61]

9) Personality Traits Influencing Style Adoption among Youth in Khairpur Mir’s
Author’s Details: 1 Mr. Muhammad Ismail Soomro, 2 Miss Sadaf Sikandar Samo, 3 Mr. Shahbaz Hyder Mughal, 1Assistant professor,M.Phil (Scholar),MS (Scholar) , 123 Department of Business Administration, Shah Abdul Latif University Khairpur Mir’s, Sindh, Pakistan
To investigate the degree to which various traits of personality influencing adoption style among youth of Khairpur Mir’s. The study has utilized a questionnaire survey. Participants were 86 from Khairpur Mir’s. A 54-item questionnaire survey was used that measured the personality traits influence on style adoption where as style adoption was dependent variable and personality traits were independent variables. Influence on style adoption was measured using seven independent variables namely: Knowledge, Attitude, Fashion consciousness, susceptibility to interpersonal influence, Need for uniqueness, Individualism/collectivism and Masculinity/ Femininity. To determine its reliability, data was entered in SPSS 16 for checking Cronbach’s alpha than factors were explored by using data reduction technique and finally linear regression with stepwise method was applied to check the influence of personality traits influencing style adoption among youth of Khairpur Mir’s. Among all variables the influence of Attitude,Susceptibility to interpersonal influence and Individualism/collectivism on style adoption is very much effective and shows strong and positive relation with style adoption. This study was conducted in Khairpur Mir’s to know the level of style adoption among youth,
Personality traits influencing Style adoption.
[Download Full Paper] [Page 62-69]

10) Challenging Behavior Impact Factor: Validation of an Aggressive Behavior Screening Tool on Children
Author’s Details:(1)Noel Kok Hwee Chia, EdD, Assistant Professor-(2)Meng Ee Wong, PhD, Assistant Professor National Institute of Education, Nanyang Technological University, Singapore

The Challenging Behavior Impact Factor (CBIF) – developed as an informal behavior screening tool in 2009 – is used in training allied educators for learning and behavior support (AEDLBS) to identify children with aggressive behavior in mainstream primary schools in Singapore. As CBIF is also used by teachers and school counselors, the authors decided that it was time to validate the instrument. A correlational study involving 49 participating parents, whose children have been identified by school counselors as exhibiting aggressive behavior, was done in 2010. The findings suggested a significant Pearson product moment correlation reliability r ranging between .90 and .96 at p < .01 between the CBIF and the Behavioral Rating Index for Children with which the CBIF results were compared.
Keywords: aggressive behavior, challenging behavior, protective factors, risk factors        

[Download Full Paper] [Page 70-78]